Electrical Wiring Plan Terms & Conditions

Prior to being able to purchase the electrical wiring maintenance plan, you must have a thorough electrical inspection performed by Johnson Electrical Solutions. The first electrical inspection is a one-time charge of $69.99 and determines eligibility for establishing coverage. Any existing electrical issues or liabilities found during the inspection must be corrected at your expense before the Electrical Wiring Maintenance Plan can be purchased. If no problems are found, you will then have the option to purchase coverage. If problems are found during the inspection you will be notified of the problems and repairs that will be needed before coverage can be purchased. If you choose to have another company repair existing problems found during the inspection, please understand there will need to be a second inspection to make sure repairs were performed properly. Once the inspection is complete and coverage is purchased, Johnson Electrical Solutions will repair all covered future electrical problems at no cost to you as provided in the following electrical wiring contract. The Johnson Electrical Solutions, Electrical Wiring Maintenance Plan is a optional service, offered to residences and businesses. By paying for this service, you agree to be bound by all of the provisions of the terms and conditions, including any modifications to the terms and conditions adopted by Johnson Electrical Solutions in the future. The monthly price of the Electrical Wiring Maintenance Plan is subject to change, however, you will be notified in advance of any rate change and will always have the option to cancel the service at any time. For a flat monthly fee, the Electrical Wiring Maintenance Plan provides troubleshooting, fault isolation, repair and replacement of electrical wiring, electrical outlets, light switches, breakers, and all connection points/terminations inside the breaker box. Electrical Wiring is considered the wiring on the customer’s side of the power meter. This maintenance plan DOES NOT cover items such as light bulbs, light fixtures, ceiling fans, attic fans, exhaust fans, heaters, air conditioning, appliances, electronics or any other devices that are wired or plug in. The electrical wiring maintenance plan covers everything that brings power from your meter to items listed above, but not the items themselves. The Electrical Wiring Maintenance Plan becomes effective thirty (30) days after you enroll. If you live in rented or leased facilities, condominiums, or cooperative dwellings, you should first determine whether you are responsible for repairs to your electrical wiring prior to subscribing to the service. If it is determined that you have a electrical problem is not caused by the electrical wiring, outlet, switch, breaker or breaker box connections/terminations, but instead by the customer equipment, such as defective appliances, devices, electronics or blown light bulbs, we will locate the problem, however, there will be a charge for this service. You will not be asked or expected to troubleshoot hardwired items that cannot be unplugged. If the repairman determines a hardwired item is defective, such as the light fixture itself(Not The Bulb),or a ceiling fan, you will have the option to purchase and provide a similar replacement, that we will connect and wire at a discounted rate. At our discretion, we will determine the manner by which the repairs will be made. Covered electrical wiring/circuits and items will be restored to their original form/function and all repairs will be made in a safe and proper manner. The Electrical Wiring Maintenance Plan provides repair and replacement of Electrical Wiring, Outlets, Switches, Breakers and Breaker Box connections/terminations rendered defective by reason of ordinary wear and tear and simple negligence. Electrical issues are dangerous! If you discover a issue at your home or business call us immediately and schedule a repair. You also have the option of requesting 1 yearly electrical inspection at no cost to you. It is your responsibility to request and schedule the inspection. If the inspection is not requested, it will be forfeited at the end of the calendar year. Electrical inspections cannot be combined, gifted, traded or sold, and cannot be carried over to the following year under any circumstances. What is NOT included in the Electrical Wiring Maintenance Plan? Excluded from coverage is Electrical Wiring, Outlets, Switches, Breakers & Breaker Box connections/terminations rendered defective by reasons of flood/water, earthquake, acts of war, fire, lightning, wind, or other casualty requiring a substantial reconstruction of the premises. Also excluded from coverage of the Electrical Wiring Maintenance Plan service is Electrical Wiring, Outlets, Switches, Breakers, & Breaker Box connections/terminations rendered defective by gross negligence, willful damage, or vandalism. Electrical Wiring/Circuits, or items that did not work when the service was ordered, that does not meet National Electrical Code guidelines or technical standard, and wiring not connected to Power/Power Meter is not covered by the Electrical Wiring Maintenance Plan. Outside Electrical wiring to detached structures, separate from the structure with the power meter on the same premises is not covered.

Customer’s Responsibility

If repairs covered by the Electrical Wiring Maintenance Plan require cutting, or patching of finished walls, floors, or ceilings, or structure modifications, the Customer is responsible for arranging to have such work performed by other persons at the Customer’s expense. Access to the property and attendance of an authorized adult is necessary during scheduled repairs. If scheduled appointments cannot be accommodated by the customer, the appointment must be canceled or rescheduled as soon as it’s known that the appointment cannot be kept: A failure to cancel appointment charge may apply if the repairman cannot access the property during the timeframe of the appointment window that the customer requested and scheduled.

Charges and Taxes

By requesting the Electrical Wiring Maintenance Plan, you agree to pay our current charges for such services which may change from time to time, as well as any taxes incurred by Johnson Electrical Solutions to provide this service.

Cancellation Of Service

There is no charge for canceling the service and you may cancel at any time. We may discontinue or deny Electrical Wiring Maintenance Plan coverage for instances of service abuse. Service Abuse is deemed when a customer repeatedly causes or permits damage to occur to electrical wiring/circuits or other electrical items. If the Electrical Wiring Maintenance Plan is reordered after cancellation, there is a 30-day waiting period before the service becomes effective.

Amendment of Terms and Conditions, Increases in Prices, and Termination of Offering We reserve the right to discontinue offering the Electrical Wiring Maintenance Plan, or to amend the terms and conditions, including increasing the prices, by giving Electrical Wiring Maintenance Plan customers written notice of the contract amendment, change in the charge, or discontinuance of the offering. By paying the monthly or yearly charge for service, you agree to be bound by any amendment to the terms and conditions of the Electrical Wiring Maintenance Plan or changes in charges for the Plan.

LIMITATIONS AND EXCLUSION OF LIABILITY

Johnson Electrical Solutions shall not be liable for delays or failure to perform Electrical wiring repairs due to circumstances beyond our control. This includes natural catastrophes, civil disturbances, weather, material shortages, and unusual work loads. Johnson Electrical Solutions shall not be responsible or liable for defacement or damage to customer premises occasioned by drilling of holes, or in the attachment and removal of wiring and equipment with standard screws, staples, hooks, fasteners, and adhesives when performed in a workmanlike manner. Johnson Electrical Solutions shall not be liable under any circumstances for attorney’s fees or indirect, incidental or consequential damages, including but not limited to, lost profits or any other expense, loss, or damage, directly or indirectly arising from the performance or nonperformance of Electrical Wiring Maintenance Plan services or from the malfunctioning or non-functioning of any apparatus connected to the Customers Electrical Wiring. Johnson Electrical Solutions total liability will be limited to amounts paid by the customer for Electrical Wiring Maintenance Plan coverage (except for bodily injury and damages to real and tangible property proximately caused by Johnson Electrical Solutions negligent or willful act). Effective 2/23/2018